HolidayMitra
Regulatory Framework

Terms of Booking & Privacy Rules

Last Updated: July 2026. Please read this legal framework before authorizing payment transactions.

Document Outline

1. Introduction & General Covenant

Welcome to HolidayMitra. This agreement governs your use of our travel curating services, websites, digital communication channels, and offline custom planning processes. By requesting an itinerary, submitting contact detail forms, or placing deposits, you agree to comply with the terms set forth.

HolidayMitra functions as a high-end luxury designer and coordinator of travel itineraries. We contract with verified boutique hotels, private local chauffeurs, scholarly guides, and transport providers to execute your schedules. Any transaction executed through HolidayMitra represents your explicit acceptance of these specific policies.

2. Booking Policies & Deposits

To secure a custom-crafted holiday package or custom hotel sanctuary reservation, a non-refundable custom planning deposit of 25% of the total estimated invoice amount must be authorized.

  • Final Payments: Remaining balances must be cleared 30 days prior to departure.
  • Late Bookings: For itineraries commissioned within 30 days of travel, full invoice clearances are requested immediately.
  • Price Adjustments: Tariffs are subject to minor modifications due to state tax adjustments, airline fuel fee increases, or high-season surcharges. We guarantee price locks once deposits are authorized.

3. Cancellations & Refund Framework

Because we pre-fund local small-scale weavers, organic farms, and secure early boutique hotel locks to maintain our high quality, cancellations trigger specific operational costs.

Cancellation Scale:

  • 30+ Days Prior: 100% HolidayMitra credit OR 90% direct refund.
  • 15 to 29 Days Prior: 50% refund or 60% credit.
  • Within 14 Days: Restorations are subject to specific hotel partner allowances; refunds cannot be guaranteed.

4. Data Collection Practices

We value your digital privacy as much as your physical tranquility. When communicating with HolidayMitra, we collect only necessary logistical identifiers:

  • Personal identifiers (Name, phone, email, demographic indicators).
  • Travel desires (Destination interest, travel periods, partner styles, medical constraints).
  • Logistical detail (Passport numbers, flight numbers, specialized allergies, diet requirements).

5. How We Use Data

Your personal details are strictly utilized to coordinate and finalize your itineraries:

We share relevant constraints (e.g. food allergies, room mobility demands, arrival flight numbers) with your designated boutique hotels, private yacht captains, and private drivers to guarantee seamless safety. We NEVER rent, monetize, or sell your details to third-party marketing companies.

6. Security & Audits

Our server storage databases adhere to rigorous global certifications. Access is restricted to active travel curators assigning your specific bookings.

For questions regarding personal database deletions, please reach out directly to our Data Protection Curator at compliance@holidaymitra.com.